For first class professional & administrative support for your business
Specialist administrative and client support designed to help estate agents, property managers, and real estate teams operate efficiently and scale with confidence.
With 25+ years of combined experience and flexible pay-as-you-go pricing, our trained Virtual PAs act as a seamless extension of your real estate team—without the overhead of hiring in-house staff.
Operational Challenges in Real Estate
Property businesses face unique administrative and operational pressures, including:
• High volumes of buyer and tenant enquiries
• Missed leads due to delayed responses
• Appointment scheduling for viewings and valuations
• Property listings management and documentation
• CRM and lead pipeline tracking
• Invoicing, landlord payments, and payment chasing
• Scaling admin support during busy market periods
Our real estate Virtual PA services eliminate these bottlenecks so you can focus on closing deals and growing your portfolio.
How can we help?
Tailored Virtual PA Solutions for Real Estate Professionals
Never miss a buyer, seller, or tenant enquiry again. Our Virtual PAs answer calls professionally, screen leads, and route urgent enquiries to your team.
Our assistants triage property enquiries, prioritise hot leads, and draft routine correspondence, ensuring every enquiry receives a prompt response.
Maintain accurate lead records, track buyer and tenant journeys, and support your sales pipeline to improve conversion rates.
We manage property viewings, valuations, landlord meetings, and internal schedules to keep your team organised and responsive.
Support with document organisation, spreadsheets, transaction logs, and secure file management workflows.
We assist with landlord invoices, tenant billing queries, and polite payment reminders—helping maintain steady cash flow without damaging relationships.
Why Choose VirtualPA.Services for Real Estate Support?
• Premium enterprise-level Virtual Assistants trained for property workflows
• Flexible pay-as-you-go pricing to scale with market demand
• 25+ years combined management experience
• Confidentiality-focused processes and secure workflows
• Support for independent agents, agencies, and property management firms
• UK-focused service delivery with global scalability
Benefits for Estate Agents and Property Firms
Frequently Asked Questions (FAQs)
A Virtual PA can manage property enquiries, call answering, viewing appointments, email and inbox management, CRM updates, listings administration, documentation, invoicing support, and payment chasing. This allows agents and property managers to focus on viewings, negotiations, and deal closures.
Absolutely. We schedule property viewings, valuations, landlord meetings, and internal team calendars, ensuring efficient diary management and reduced missed appointments.
We follow strict GDPR-compliant data handling procedures, NDAs, and role-based access controls. Client and property data is handled through secure workflows designed for enterprise-level compliance and auditability.
Yes. Our services scale from independent agents and boutique agencies to multi-branch property firms and large property management companies. The pay-as-you-go model ensures flexibility at any stage of growth.
Yes. Our Virtual PAs professionally handle inbound calls and emails, qualify leads, capture property requirements, and route hot leads to your sales or lettings team to maximise conversion rates.
Yes. Our Virtual PAs adapt quickly to property CRMs and management platforms (e.g., property listing systems, lead pipelines, tenancy management tools) and follow your internal workflows and SOPs.
Yes. We assist with landlord communications, documentation, tenant records, maintenance coordination admin, invoicing, and rent-related administrative tasks.
You only pay for the support you use, reducing fixed staffing costs. This model allows you to scale administrative support during busy market periods, new developments, or sales campaigns without long-term hiring commitments.
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How can we help you?
We would like to hear about your administrative needs. Call us today!
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Call us: 0161 507 0656
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Email us: office@virtualpa.services
