Why small business owners need personal assistants?

The Importance of Personal Assistants For Small Businesses

Small business owners end up spending an incredible amount of time dealing with the administration of everything from company accounts to human resources. 

It can be difficult for a small business owner to let go of anything to do with their business. They've built it up from nothing, and handing over responsibility for even the smallest of things can often prove challenging.

However, to grow their business to its full potential, small business owners need to entrust someone to take on the burden of administrative tasks, freeing the owner to concentrate on operations and growth. Personal Assistants are an excellent resource. They will provide a small business with an employee with a broad range of skills and qualities and adapt to the needs of any business.

Here is why personal assistants are essential to small business owners:

  1. Delegation of Tasks and Responsibilities

Small business owners know their businesses inside-out. For this reason, it is often easier and quicker for them to do small tasks themselves. However, the amount of jobs they feel they have to do often becomes overwhelming, even when the business is in the start-up stages.

The sheer amount of tasks can lead to the owner running out of steam, and the growth of the business grinding to a halt. A personal assistant gives the owner someone that they can delegate straightforward, albeit still necessary, tasks. This delegation will free up the owner's time, allowing them to concentrate on the business aspects that require the owner's personal touch.

Delegating to a personal assistant is a more efficient way to manage a business, and it will leave the owner more energetic.

  1. Efficiency of Work

Personal assistants possess qualities that allow them to deal with a wide range of business tasks. Handling emails, scheduling, taking phone calls, running errands, etc., are all things personal assistants can do to make your business more efficient.

  1. Specialised Skills

Many PAs come with specialised skills that they have picked up from working in other businesses or organisations. Social media management or audio/video editing are some of the specialised skills a personal assistant can bring to your business. These skills will not only save you time, and they can add incredible value to your business.

Of course, a personal assistant with such specialised skills is unlikely to want to work somewhere that does not offer plenty of opportunities. So, business owners should ensure that the rewards and opportunities match the expertise the personal assistant has.

  1. Competitor and Market Research

Another reason that personal assistants are essential to small businesses is that they can conduct extensive market research. This critical aspect of a business is often overlooked simply because the owner does not have the time or capacity to do it. A personal assistant can concentrate on this task and deliver a detailed and well-researched report. 


Small business owners are the best people to perform any task within their business. However, the energy required for this is not sustainable, nor is the time available. A personal assistant will free up the owner's time, giving them more energy to concentrate on their business's success and growth.

Diary Management - Supporting a whole range of businesses throughout the UK

A lot of you have already had a conversation with us; you’ve just not been aware of it?  Not many of you have realised that you are talking to a member of our team, rather than the company you dialled, this is because we are the best at what we do.

Our company began in 1999, we were at the very beginning of the ‘virtual world’.  We are not just one of the market leaders, but we are probably the ‘oldest’ market leader within our industry.  Of course, with all these years, comes experience, and this is what we can give to you, a wealth of experience.

Our staff are not call centre trained, our staff are actual Personal Assistants; some have assisted chief Executives of airlines, some have worked for high class consultancy firms in the private sector, others themselves have previously owned a business, they understand what its like to run one.

Unlike many of our rivals we are not a call centre, telephone answering services is our game, but we do not employ call centre mentality.  We are THE Personal Assistant that you would want to employ, but for just a fraction of the cost!

Diary management is extremely important within any business.  To manage your diary we need to speak with your clients, we do this daily, we engage with each client, we experience what you experience, we connect the way YOU connect.

We will ensure each diary entry is managed to achieve the following:

Throughout the years we have been responsible for the growth of many of our clients, from sole traders and SMEs.  Our clients cover many industries, anything you can think of, from a plumber, to a doctor to a top flight lawyer.  We have recently just assisted one client in launching his new book in New York.  We did the whole launch from our office, all he did was fly to New York and sign his books.

Our team are all based at our offices in Middleton, Manchester and working at Executive level.

We can add something to you, your business, something that makes your life a lot easier and your business more effective.

Check out our Testimonials if you don’t believe me...